Expert Cleaning Solutions for Every Space
Your Trusted Cleaning Partner in North Carolina
Discover top-notch cleaning services tailored to meet the needs of both residential and commercial clients. Experience the difference with Better Cleaning Pros of NC.
Your Cleaning Questions Answered
Find answers to the most common inquiries about our cleaning services and policies.
What types of cleaning services do you offer?
We offer a full range of residential cleaning services including:
- Recurring cleanings (weekly, biweekly, monthly)
- Deep cleaning
- Move-in/move-out cleaning
- Post-construction cleaning
- One-time cleaning services
What areas do you serve?
Are you insured and bonded?
Do you offer eco-friendly or green cleaning options?
Yes! We offer eco-friendly cleaning products that are safe for families, pets, and the environment. Request green cleaning when you book.
How can I schedule a cleaning appointment?
You can schedule an appointment by calling us directly or using our online contact form available on our website.
Do you offer recurring cleaning services?
Yes, we offer weekly, bi-weekly, and monthly cleaning plans tailored to your needs.
What should I do to prepare for a cleaning service?
Please ensure that personal items are picked up and any fragile items are secured. Our team will handle the rest.
What if I need to reschedule or cancel?
No problem! Just give us at least 24 hours’ notice to avoid a cancellation fee.
Do you bring your own cleaning supplies and equipment?
Yes! Our team arrives fully equipped with professional-grade supplies and equipment. If you prefer us to use specific products, just let us know in advance.
How long will my cleaning take?
It depends on the size and condition of your home. A standard 3-bedroom home typically takes 2–3 hours. Deep cleanings or first-time services may take longer.
Do I need to be home during the cleaning?
Not at all. Many of our clients prefer to provide a key or access code. Your security and privacy are always our top priorities.
What if I’m not satisfied with my cleaning?
We offer a 100% satisfaction guarantee. If you’re not happy, contact us within 24 hours and we’ll come back to make it right—free of charge.
Do you clean homes with pets?
Yes, we love pets! Please let us know in advance so we can assign a pet-friendly team and take any necessary precautions.
How much does a cleaning cost?
Prices vary based on the size of your home and the type of service you choose. We offer free, no-obligation quotes—just reach out and we’ll provide an estimate.
Do you offer gift cards or cleaning packages?
Yes! We offer digital and physical gift cards, perfect for housewarmings, new parents, or anyone who could use a break. We also offer discounted recurring service packages.
What precautions are you taking regarding COVID-19?
We continue to follow CDC guidelines and prioritize safety by disinfecting equipment, wearing masks when requested, and ensuring our cleaners are symptom-free before entering any home.
Can I customize the cleaning service to focus on specific areas?
Absolutely! We’re happy to customize your cleaning checklist to focus on what matters most to you.
Ready for a Spotless Space?
Experience the difference with Better Cleaning Pros of NC. Whether you need a one-time deep clean or regular maintenance, our team is here to help. Contact us today to schedule your service or to learn more about how we can meet your cleaning needs.